Mellow Mushroom

Reviews about Mellow Mushroom

• 2 / 5

  By pwshepard
  Not sure what's happen to this MM lately. Our family eats here at least 5-6 times a month. We really like the pizza and several other menu items. Within the past month or so, something has changed. We visited on 1/31, a Tuesday night and were seated and placed our order promptly. Over an hour later, still no food in sight. Our waitress did say it was coming up a couple times, but I think this was just to tide us over. I don't think the problem is the wait staff, they seem to be really busy. The problem is management and/or the kitchen staff. They were not really busy at all for the delay we experienced. About 20 minutes into our visit, they fired up a game of trivia, which will almost make your ears bleed. The sound system they use is horrible. You can't understand the DJ when asking the question, then they play the music so loud you can even have a conversation at the table between questions. Maybe cancel trivia and focus on customer service. I posted this on FB and within an hour, I had over 20 comments from friends with similar experiences at the same MM. I hate to see a good place to eat make my blacklist of places not to visit, but it's quickly headed that way. Please, turn the ship around, fast!
  January 30, 2017